fee999 Terms and Conditions

Introduction and Important Notice

fee999 (hereinafter referred to as "Platform", "we", "our") is an online casino and sports betting platform in Bangladesh. By registering on fee999 or using the platform, you are considered to have agreed to the following terms and conditions. Do not create an account without reading these terms.

We reserve the right to modify these terms and conditions at any time. Continued use of the platform after any changes means you have automatically agreed to the updated terms.

1.1 Age Requirement

To create or use an account on the fee999 platform, you must be 21 years of age or older. We reserve the right to verify age at any time. Providing false information regarding age will result in immediate account closure and the associated deposited funds may be forfeited.

1.2 Single Account Policy

Only one account is permitted per person, household, address, email, and IP address. Attempting to create multiple accounts will result in suspension of all accounts and cancellation of bonuses.

1.3 Accurate Information

All information provided at the time of registration must be truthful, accurate, and complete. If any of your details change, you must notify our support team immediately. Providing false information may result in account closure and funds being withheld.

2.1 Account Security

It is your responsibility to keep your fee999 account password and login details completely confidential. Any activity carried out using your account will be treated as your own. If you notice any unauthorized access or suspicious activity, contact us immediately via live chat.

2.2 Account Suspension or Closure

fee999 may suspend or permanently close any account without prior notice in the following circumstances:

• Violation of terms and conditions or fraudulent behavior
• Abuse of the bonus system or attempts to manipulate it
• Creating or operating multiple accounts
• Providing false identity or information
• Money laundering or suspicious financial activity
• Disrupting the normal operation of the platform

2.3 Voluntary Account Closure

You may request permanent closure of your account at any time via live chat or email. Before closing, please ensure there are no withdrawable funds remaining in the account.

3.1 Deposit Conditions

Deposits may only be made from a payment account registered in your own name. Deposits through third parties are strictly prohibited. Deposits can be made via bKash, Nagad, Rocket, Upay, and bank transfer. If a deposit gets stuck due to a technical issue, please contact us via live chat.

3.2 Withdrawal Conditions

Your account must have completed full verification (KYC) before a withdrawal request can be made. Withdrawals are only approved to the same payment method used for the deposit. fee999 reserves the right to request additional documentation for any withdrawal.

3.3 Currency

All transactions on fee999 are conducted in Bangladeshi Taka (৳ / BDT).

4.1 Welcome Bonus

A 200% welcome bonus is available on your first deposit at fee999, up to a maximum of ৳5,000. For example:

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15x (you must wager 15 times the bonus amount). Bonus funds cannot be withdrawn until the wagering requirement has been met.

4.3 General Bonus Terms

• Separate terms may apply to each bonus offer — please read the details before accepting any offer
• Multiple bonuses cannot be used at the same time unless explicitly permitted
• Bonuses are for genuine play only; bonus arbitrage or systematic abuse is prohibited
• fee999 reserves the right to withdraw or modify any bonus at any time
• Any attempt to earn bonuses through fraudulent means will result in forfeiture of all bonuses and associated winnings

fee999 has four VIP tiers. Weekly cashback is provided at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

Advancement to a higher tier is determined based on player activity and contribution to the platform. Detailed terms for cashback payments apply separately and may change at any time.

6.1 Fair Play Policy

fee999 ensures fair play across all games. Games from all providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, and others) operate on their own certified systems. fee999 does not interfere with game outcomes.

6.2 Technical Issues

If a technical issue occurs during a game, fee999 will assess the situation responsibly. If a game is interrupted due to an internet connection problem, it will be resolved in accordance with the relevant provider's policy.

6.3 Prohibited Activities

• Playing using bots, automated software, or artificial intelligence
• Collaborating with other players to gain an advantage against the casino
• Deliberately exploiting any bug or error in the game system
• Insulting, threatening, or harassing other users

fee999 places the highest importance on responsible gaming. We believe gaming should be for entertainment, not as a solution to financial problems. Please keep the following in mind:

• Only play with money you can afford to lose
• Set limits on your playing time and budget
• Avoid playing under the influence of alcohol or any other substance
• Avoid placing larger bets to try to recover lost money

If you feel your gaming is becoming a habit, take a break and read the Responsible Gaming page or contact our support team.

8.1 Data Protection

fee999 uses SSL encryption technology to keep your personal information secure. Your data is protected on our safe and reliable platform. To learn how your personal information is used, please read our Privacy Policy.

8.2 KYC Verification

For regulatory requirements and security purposes, fee999 may verify any account at any time. This may include requesting a national ID card, passport, driving license, or proof of payment method. Withdrawals may be put on hold until verification is complete.

8.3 Data Sharing

fee999 does not sell or share your personal information with third parties except where required by law. Third-party payment processors (bKash, Nagad, Rocket, Upay, and banks) only receive information necessary to complete transactions.

All content on the fee999 platform — logos, designs, text, graphics, software, and other elements — is protected by fee999's intellectual property rights. No content may be reproduced, distributed, or used commercially without prior permission. Game content is protected by the intellectual property rights of the respective game providers.

10.1 General Liability

fee999 accepts no liability for the following:

• Games or transactions being disrupted due to internet connection issues
• Delays or issues caused by third-party payment providers
• Issues arising from your device or software
• Unexpected technical errors or maintenance downtime
• Financial losses resulting from gaming decisions or bet outcomes

10.2 Service Changes

fee999 reserves the right to change, suspend, or discontinue any game, promotion, payment method, or other service without prior notice. fee999 is not obligated to provide any compensation for such changes.

11.1 Filing a Complaint

If you have a complaint against fee999, please first contact us via our 24/7 live chat or email ([email protected]). Please provide all relevant information and evidence related to your complaint. We will endeavor to respond within a reasonable time.

11.2 Final Decision

In any dispute regarding game outcomes or bets, fee999's stored log data will be treated as final evidence. The decision of fee999's management is final and binding in all cases.

12.1 Amendments

fee999 may change any part of these terms and conditions at any time. A notice will be provided on the platform for significant changes. Continued use of the platform after updated terms are published will be considered as acceptance of the new terms.

12.2 Termination of Agreement

In the event of a breach of terms, fee999 may immediately terminate any agreement with you. Following termination, clauses relating to payments, intellectual property, and liability will remain in effect.

12.3 Applicable Law

These terms and conditions are governed by the applicable laws of the authority under which fee999 operates.